FAQs

Where is Universal Music Group located?

UMG has offices in approximately 60 countries. UMG’s corporate headquarters are located at 2220 Colorado Avenue in Santa Monica, California.

How do I obtain information on internships and employment at your organization?

For information on working for Universal Music please click here.

How can I find out more about artists on the Universal Music Group roster?

For the latest artist information, please visit our individual label websites which will also have the most current social media information for your favorite artists and bands. For additional updates, you can also follow the Universal Music Group Facebook and Twitter accounts.

How do I submit a demo to Universal Music Group?

Demo submissions should be directed to UMG’s record labels, but kindly note that they are unable to accept unsolicited material. Typically, demos are recommended to one of our labels’ A&R departments by a manager, agent, producer, radio DJ or other industry professional. Another option for unsigned artists is UMG’s site, Spinnup, which offers both digital distribution and has a network of scouts who have a relationship with many of Universal Music’s labels.

Please note that on occasion, we’ve been made aware of individuals who give the false impression they are affiliated with UMG and ask for money from artists in order to submit music on their behalf. It is against our company policy for an employee to accept any form of compensation in return for submitting music to one of our companies. If you are approached by a person that claims to be a UMG employee and who asks for any form of compensation in relation to a demo submission, please contact us here.

I am a company or brand looking to partner with a Universal Music Group label or artist. Where should I direct my inquiry?

The Universal Music Group & Brands division provides innovative, tailor-made business solutions to companies and brands. Please visit the Universal Music & Brands website for further information and contact details.

I am interested in licensing music for a project. How do I go about doing this?

Licensing requests should be directed to your local Universal Music Group office. To find details of the office in your country please click here. If you are in the US and would like to license the master recording of a Universal Music Group artist please contact the copyright and licensing division at 310-865-0770 for further information.

If you would like to obtain rights to use a song or lyrics from a song that is administered or published by Universal Music Publishing Group you should contact UMPG’s Film & TV Licensing department via the UMPG website by selecting “license request” at the bottom of the page. If you are unsure whether UMPG is the proper contact for your request, information on a song’s publishing company is usually found on the album’s packaging.

I believe that I may be owed royalties from Universal Music Group, who may I contact for assistance?

If you believe you are owed either artist or mechanical royalties from a Universal Music Group Label, or have not received a statement, we may not have your correct address on file. Please visit the UMG Royalty Statement Portal to sign up to view your royalty statements online and find out how to update your address. If you have an issue related to Artist or Mechanical Royalties that requires you to speak to someone, you may leave a message with the Royalty Help Line (1-888-583-7176) or contact us by email at RoyaltyHelp@umusic.com. Please include your full name, phone number and a brief description of the issue in your message. Someone on our service team will either call or email you back within 5 business days.

If your songs are published through Universal Music Publishing Group (UMPG), or you otherwise believe you are owed Royalties from UMPG, you may visit https://www.royaltywindow.com/ to view your royalties. If you have questions you can leave a message with the UMPG Royalty Customer Service Line (1-888-474-4979) or contact UMPG by email at umpg.royalty@umusic.com. Please include your full name and phone number in your message. For additional information you may also visit the For UMG Artists section on this website.

I found your music being distributed or sold illegally on another web site or service. How can I report this?

If you see an example of UMG music being illegally distributed please feel free to contact us here.

I’m a member of the media, how can I contact someone in your communications department?

Please contact us via email at communications@umusic.com and your request will be forwarded to the appropriate contact.